Terms and conditions

Terms & Conditions

The Antique Villa

Last Updated: 25 October 2026

Welcome to The Antique Villa. By visiting our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

The Antique Villa is an online store offering decorative products, religious idols, home temple décor, and other home decoration items.

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Any changes will be effective once published on our website.

2. Products and Descriptions

We make every effort to display our products, images, dimensions, colours, and descriptions as accurately as possible.

  • Actual product colours may vary slightly due to lighting, photography, or screen settings.

  • Product dimensions are provided for reference and may have minor manufacturing variations.

  • Handmade or handcrafted products may have slight variations in appearance.

  • Please check the product description, size, and specifications carefully before placing an order.

3. Pricing and Payments

All prices are displayed in Indian Rupees (INR), unless otherwise stated.

  • Product prices may change without prior notice.

  • Applicable shipping charges and other fees will be displayed during checkout, where applicable.

  • Orders will be processed after successful payment confirmation or according to the applicable payment method.

  • If a pricing or listing error occurs, we reserve the right to contact the customer to resolve the issue before processing the order.

4. Orders and Order Cancellation

Once an order is placed, customers will receive an order confirmation, subject to successful order processing.

The Antique Villa reserves the right to cancel an order in cases of suspected fraud, incorrect pricing, stock unavailability, or other legitimate reasons. If payment has already been received for a cancelled order, the applicable refund will be processed.

Customers who wish to cancel an order should contact us as soon as possible. Cancellation may not be possible once the order has been dispatched.

5. Shipping and Delivery

We aim to dispatch orders within the processing period specified on our website.

  • Delivery timelines are estimates and may vary depending on the delivery location and courier service.

  • Delays may occur due to weather, logistics, public holidays, or other circumstances beyond our control.

  • Customers must provide accurate shipping details and contact information.

  • Additional charges arising from an incorrect address or failed delivery may apply where permitted by law and disclosed to the customer.

6. Returns, Replacements and Refunds

Returns, replacements, and refunds are subject to our Refund and Return Policy published on the website.

Customers should inspect their products upon delivery and contact us promptly if an item arrives damaged, defective, or incorrect. Please provide the order number and clear photographs or videos of the issue to help us assess the request.

Nothing in these Terms & Conditions limits any consumer rights available under applicable Indian law.

7. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as reasonably possible after delivery.

We may request photographs, an unboxing video, or other relevant information to verify the issue. Approved cases will be handled according to our Refund and Return Policy and applicable law.

8. Customer Responsibilities

By using our website, you agree to:

  • Provide accurate and complete order information.

  • Use the website only for lawful purposes.

  • Not engage in fraudulent purchases or payment activities.

  • Not attempt to disrupt the website or misuse its content.

9. Intellectual Property

All website content, including product photographs, descriptions, logos, branding, graphics, and other materials owned by The Antique Villa, may not be copied, reproduced, distributed, or used commercially without prior written permission, except where permitted by law.

10. Limitation of Liability

To the extent permitted by applicable law, The Antique Villa shall not be responsible for indirect or consequential losses arising from the use of our website or delays caused by third-party service providers.

Nothing in this section excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

11. Privacy

We respect your privacy. Personal information collected during purchases or website use will be handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how your information is collected, used, and protected.

12. Third-Party Services

Our website may use third-party services, including payment gateways, shipping providers, and other integrations. Their services may be subject to their own terms and policies.

13. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India. Any disputes shall be handled by the competent courts or authorities in accordance with applicable law.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Store Name: The Antique Villa
Phone / WhatsApp: 9081828229
Email: theantiquevila.gmail.com
Address: Virani Circle to Lila Circle Road, Opposite Old K.P.E.S. School, Kaliyabid, Bhavnagar, Gujarat – 364002, India.

Thank you for shopping with The Antique Villa. We appreciate your trust and support.